Advice & Information

CAB Hattersley
Hattersley Community Centre
Hattersley Road East, Hattersley
Hyde, Cheshire SK14 3EQ
0161 368 8513
Free impartial, confidential, general advice service. Friday morning drop-in sessions 9am -12 noon, no appointment necessary.

Citizens Advice Bureau
9 George Street
Ashton-u-Lyne, Tameside OL6 6AQ
Telephone advice only – 0161 330 2156,
Free impartial, confidential, general advice service. Open Door Sessions (no appointment) Mon, Tues, Thurs 10am -12 noon and Wed 10am -2pm.  Tues 10am – 4pm and Fri 10am – 12 noon (subject to availability of staff).

Community Safety Resource Centre
Community Centre
Hattersley Road East, Hattersley
Hyde, Cheshire SK14 3EQ
0161 882 9285
0161 856 9493

A local centre, staffed by police and local volunteers. Call in to report crime and obtain advice or information on issues regarding community safety. Other useful numbers:
Police and other emergency services; (Emergency only) 999
Police (Non emergency) 0161 872 5050
Crimestoppers (Confidential reporting) 0800 555 111

Consumer Advice Centre
Ground Floor Reception Area
Council Offices
Wellington Road
Ashton-u-Lyne, Lancs OL6 6DL
0161 342 8355
www.tameside.gov.uk
Advice on consumer rights issues and trading standards.

Cruse – Bereavement Counseling
Manchester,
0161 236 8103
Bereavement counselling, there may be a waiting list to see counsellors.

Debt Advice Service
0161 342 3494
Based in the Council’s Welfare Rights Service, offers free, independent, confidential advice, support and assistance with debt problems. Does appointments and can do home visits in some circumstances. Also has a Debt Adviser based at the Housing Options Centre. This adviser deals with cases where there is a risk of homelessness in respect of rent or mortgage arrears. Contact 0161 331 2700 and ask to speak to the debt adviser.

Hattersley Library
Hattersley Road East, Hattersley
Hyde, Cheshire SK14 3EQ
0161 368 8515
Information on a wide range of subjects, including local organisations and schools. In Touch service for advice about Council services. Council bills can be paid by cheque/debit card. Free one-to-one basic computer training sessions – telephone Donna Denston on 0161 342 2565 for further details. Free CV printing for job seekers.

In Touch
Tameside Council
Hattersley Library
Hattersley Road East, Hattersley
Hyde, Cheshire SK14 3EQ
0161 368 8515
www.tameside.gov.uk                                                      
In Touch Information Centres are available in all Tameside libraries. Staff can use the In Touch IT system to answer questions about council services. In Touch can also be used to pay council bills by credit/debit card and cheques.

MINT(Money Information Network Tameside)
New Charter Housing Trust, 
249 Cavendish Street,
Ashton under Lyne, OL6 7AT
0161 331 2000
www.mintameside.org.uk
A group helping residents in Tameside get any kind of financial advice they need.Visit the website for more information.

Mottram Library
Broadbottom Road, Mottram
Hyde, Cheshire SK14 6JA
01457 764144
Information on a wide range of subjects, including local organisations and schools. Free internet access. A Customer First Officer visits the library once a week to give benefit advice. Telephone the above number for more information.

Patient Advice & Liaison Service (PAL’s)
Tameside General Hospital
Charlesworth Building
Fountain Street
Ashton-u-Lyne, Lancs OL6 9RW
0161 922 4466
www.pals.nhs.uk
PAL’s provides help and information regarding all aspects of health care and local health services. Telephone the above number or your GPs surgery for more information.

RELATE Stockport
291 Wellington Road North
Stockport, Cheshire SK4 5BP
0161 442 2443
Marriage and relationship guidance.

School Clothing Grants
Tameside Council
Council Offices
Wellington Road
Ashton-u-Lyne, Lancs OL6 6DL
0161 342 3258
www.tameside.gov.uk
Telephone the above number for further details of how to apply for a school uniform grant.

Step Ahead
Hattersley Neighbourhood Partnership Office
10 – 13 Kingston Arcade, Hattersley
Hyde, Cheshire SK14 3RD
0161 368 2096
Advice and information on job search, training and personal development. Job vacancies advertised in the office ‘Jobs Window’. Free ‘Warm Phone’ available, to call for information on benefits, allowances and jobs.

Tameside Customer Services
Council Offices
Wellington Road
Ashton-u-Lyne, Lancs OL6 6DL
0161 342 8355
www.tameside.gov.uk
Aims to provide a high quality service, which satisfies all customer enquiries, wherever and whenever required by giving clear, consistent, accurate information and advice. Home visits on request.

Tameside Victim Support
62 Turner Lane,
Ashton-under-Lyne,Lancs,OL6 8
0161 339 1190
E-mail:
victimsupport.tameside@virgin.net
Provides support to victims of personal crime e.g. burglaries and assault. Also offers support to families bereaved as a result of a criminal act. Home visits may be arranged.

TAVYCO (Tameside Association of Voluntary, Youth & Community Organisations)
Suite 1, St Michaels Court
St Michaels Square
Ashton-u-Lyne, Lancs OL6 6XN
0161 344 2664
An advisory service for voluntary, youth and community organisations. Provides advice and training on a range of subjects. Registered to administer Criminal Records Bureau (CRB) checks for both employees and volunteers.

Trading Standards
Tameside Council
Council Offices
Wellington Road
Ashton-u-Lyne, Lancs OL6 6DL
0161 342 8355
www.tameside.gov.uk
Consumer protection and advice. Many Council services can now be accessed via their website.

Volunteer Centre Tameside
95 – 97 Penny Meadow
Ashton-u-Lyne, Lancs OL6 6EP
0161 339 2345
www.tamesidevb.org.uk
Telephone the above number for help and support on all aspects of voluntary work.

Warm Phone
Hattersley Neighbourhood Partnership Office
10 – 13 Kingston Arcade, Hattersley
Hyde, Cheshire SK14 3RD
0161 368 2096
Free phone available for use to contact a range of agencies about jobs, benefits and welfare rights, including: Jobcentre Plus, Jobseekers Allowance, Income Support, Council Tax and Housing Benefit.

www.hattersley.org.uk