Utilities

British Gas
Gas & Electricity Supplier
General enquiries 0845 955 5200
Gas emergencies 0800 111 999
Gas prepayment meter 0845 955 5700
Electricity prepayment meter 0845 955 5600

www.britishgas.co.uk

Consumer Direct
08454 04 05 06
www.consumerdirect.gov.uk.
Provides independent help and advice for energy consumers.

Energy Ombudsman
PO Box 966
Warrington, Cheshire WA4 9DF
0845 055 0760
Alternative phone number 01925 530263
www.energy-ombudsman.org.uk
Investigates complaints about energy suppliers. If you have a problem sorting out a complaint with an energy supplier the Ombudsman may be able to help. This is a completely free independent service.

E.On
Gas & Electricity Supplier
General enquiries 0845 059 9905
Prepayment Gas 0845 300 8144
Prepayment Electricity 0845 303 3040
Query Bills 0845 059 9905
Gas emergencies 0800 111 999

ESTAC (Greater Manchester Energy Saving Trust Advice Centre)
Freephone 0800 512 012
www.energysavingtrust.co.uk.
Free independent energy saving advice including information on all local energy saving grants in Tameside.

Npower
Gas & Electricity Supplier
PO Box 93, Peterlee
SR8 2XX
www.npower.com
Electricity 08457 145 146
Gas 08457 90 60 50
Gas emergency 0800 111 999

OFCOM
020 7981 3040
www.ofcom.org.uk
Independent regulator for the UK communications industry, which includes telephone, radio, and wireless communications services. Telephone the above number or visit the website for more information on OFCOM services.

Scottish Power
Gas & Electricity Supplier
0845 2700 700
www.scottishpower.co.uk

United Utilities
Water & Electricity Suppliers
Customer Services for General Enquiries
Hartington Road
Preston, Lancs PR1 8LE
0800 195 1452
www.unitedutilities.com
If you have no water, contact 0845 746 2200.

Winter Fuel Payment
08459 15 15 15 (0845 601 5613 for textphone users)
www.thepensionservice.gov.uk/winterfuel
An annual payment to help people aged 60 and over with the costs of keeping warm in winter.Lines are open from 8.30am to 4.30pm, Monday to Friday. Charges are the same as for local calls

www.hattersley.org.uk